PrivacyPolicy

编辑:bet36体育    时间:2019-12-08   浏览:137

LastUpdated:18May2018EffectiveDate:24May2018

RecentChangestoOurPrivacyPolicyTheprivacyandsecurityofyourinformationisveryimportanttous.WehavemadematerialchangestothePrivacyPolicythatapplywithrespecttoinformationthatyouprovideonorafterthedateindicatedintheLastUpdatedlegendabove.Thesechangesinclude:(1)Detailedinformationregardingwhatpersonaldataandotherinformationwecollectfromyou,howwecollectit,andhowitisused;(2)Furtherdescriptionsofthepartieswithwhomandforwhatpurposesyourdataisshared.Tolearnmore,pleasereviewthefullPrivacyPolicybelow.

RosewoodHotelGroupanditsaffiliates(collectively,Rosewood,we,ourorus)arecommittedtosafeguardingyourprivacyandwantyoutobefamiliarwithhowwecollect,discloseandotherwiseuseinformationaboutyou.ReferencesinthisPrivacyPolicytoRosewood,we,ourorusarereferencestotheentityresponsiblefortheprocessingofyourpersonaldata,whichgenerallyistheentitythatobtainsyourpersonaldataintherespectivecase,orthedatacontroller.

ThisPrivacyPolicydescribes:

ThisPrivacyPolicyexcludesthosewebsitesandonlineservicesthathaveseparateprivacypoliciesanddonotincorporatethisPrivacyPolicybyreferenceorotherwise.ThisPrivacyPolicyalsodoesnotapplytohotelsthataremanaged(ratherthanowned)byus.Forexample,ahotelmayusee-mailorothermethodsofmarketingcommunicationtocontacttheirguestsandtheyaresolelyresponsibleforthesecommunications.Pleaseseethehotel’sprivacynoticetounderstandhowitwilltreatyourinformation.Differentprivacypoliciesalsomayapplytootherpartsofourwebpresence–forexample,webpagesforonlinerecruitment.

Ourprivacypracticesmaybemoreorlesslimitedincertaincountriesinwhichweoperatetoreflectlocalpracticesandlegalrequirements.Wewillspecificallyinformyou,ifthisisthecase.

ByprovidingyourpersonaldataandotherinformationthroughourServices,youacknowledgethatyourpersonaldatawillbeprocessedpursuanttothetermsofthisPrivacyPolicy.IfanyterminthisPrivacyPolicyisunacceptabletoyou,pleasedonotusetheServicesorprovideanypersonaldata.

1.WHATINFORMATIONDOESROSEWOODCOLLECT

1.1PersonalData

ThetermPersonalDataasusedinthisPrivacyPolicyreferstoanyinformationrelatingtoanidentifiedoridentifiableindividual,orasdefinedunderapplicablelaw.WecollectPersonalDatasuchas:

1.2SensitivePersonalData

Fromtimetotime,youmayprovideorwemaycollectwhatisconsideredsensitivepersonalinformationorspecialcategoriesofpersonaldataunderapplicableprivacylaws(hereinreferredtoasSensitivePersonalData).Forexample,youmaydiscloseyourreligiousaffiliationtouswhenyouhostorattendaneventatoneofourhotelsorprovideyourhealthinformationordietaryrestrictionssothatwecanaccommodateyouduringyourstay.

WeonlyprocessSensitivePersonalDataifandtotheextentpermittedandrequiredbyapplicablelaworwithyourexpressconsent.Unlessotherwiserequiredbyapplicablelaw,youarenotrequiredtoprovideuswithanyofyourSensitivePersonalData.Shouldyouchoosenotto,yourdecisionwouldnotpreventyoufromusingourServices.

1.3PersonalDatafromThirdParties

WemaycollectPersonalDatarelatedtoyoufromthirdpartiessuchasfromairlines,paymentcardproviders,travelagenciesandonlinebookingservices,otheraffiliatesandRosewoodhotelandpropertiesyouhavepreviouslyvisited,publicdatabases,jointmarketingpartners,thirdpartieswhosellproductsandservicesunderourbrandsandyoursocialmedialsitesconsistentwithyoursettingsonsuchservices.

Additionally,ifyousubmitPersonalDatarelatingtootherpeople–suchasyourchildrenorothercompanions–inconnectionwiththeServices,youarealsodeemedtoberepresentingthatyouhavetheauthoritytodosoandpermitustousetheirPersonalDataforthepurposesdescribedinthisPrivacyPolicy.

2.WHENISYOURPERSONALDATACOLLECTED

WecollectPersonalDataaboutyouinanumberofways,including:

3.WHYISPERSONALDATAUSED

WeuseyourPersonalDatainanumberofwaysassetforthbelow.

3.1PerformanceofaContract.WeprocessyourPersonalDatainordertoperformacontractwithyou,includingtocompleteyourreservation,provideyougoodsandservicesthatyourequested,ortoinformOwnersofyourstayinordertorenderservicestoyouwhilevisitingahotelorotherpropertythatwemanage.

3.2LegitimateBusinessReasons.WeuseyourPersonalDatawhereithasalegitimatebusinessreasontodoso,pursuedbyathirdpartyorus.Thisincludesprovidingyouwithsuperiorcustomerserviceandapersonalizedexperiencewhenstayingwithus,keepingourServicessafeandsecureandtoprotectouroperationsorthoseofanyofouraffiliatesorotherthirdparties,anddistributingandrespondingtosurveysregardingyourexperience,allowingyoutoparticipateinsweepstakes,contests,andotherpromotionsandtoadministertheseactivities.Pleasebearinmindthatsomeofthesepromotionshaveadditionalrules,whichcouldcontainadditionalinformationregardingwhatPersonalDatawecollectandhowitisused.Weencourageyoutoreadtheserulescarefully.Suchlegitimatebusinessreasonsalsoincludeprovidingyouwithinformationthatyouhaverequestedandrespondingtoyourinquiries,anonymizingPersonalDataprovidedunderthisPrivacyPolicytoimprovetheServicesandguidingthedevelopmentofnewfeaturesandservices,andsubjecttoapplicablelawandregulations,intheeventofacorporateeventsuchasasale,mergerorchangeincontrol.

3.3ToComplywithLegalObligations.WeprocessyourPersonalDatawhereitisnecessarytocomplywithlegalobligationstowhichitmaybebound.Thisincludescomplyingwithlegalprocesses,respondingtorequestsfrompublicandgovernmentauthoritiesaroundtheworld,andpursuingavailableremediesorlimitdamageweorotherthirdpartiesmaysustain.

3.4WithYourConsent.WeprocessyourPersonalDatawhenwehaveyourvalidconsenttodoyou,includingtocommunicate(includingbye-mailandSMS)withyouduringyourstay,tosendyoupromotionaloffers,newsletters,informationonus,ourServices,andothermarketingcommunicationsinaccordancewithyourpreferences;andtoprocessSensitivePersonalDatayoumayhaveprovidedusinconnectionwithyourstay;forexample,anydietaryrestrictionsorspecialaccommodationsforphysicalandmedicalconditions.

3.5VitalInterest.Incertaincircumstanceswhenitisnotpossibletoobtainyourconsent,itmaybenecessaryforustoprocessyourPersonalData,includingSensitivePersonalDatayouprovidedthroughourServices,whereitisinyourvitalinterestorintheinterestofothers,forexampleintheeventofamedicalemergency.

3.6Wewillnotsell,rent,orshareyourinformationwithoutyourconsentexceptinaccordancewiththisPrivacyPolicyorforthepurposesdisclosedonanyonlineformorlocationontheServiceswhereyouprovidePersonalDatatous.

4.WHENDOWEDISCLOSEYOURPERSONALDATA

WemaydiscloseorshareyourPersonalDataasfollows:

4.1ToHotelsandOtherProperties.ThePersonalDatayouprovidetousinconnectionwithmakingareservationissharedwiththerespectivehotelorpropertyforpurposesofmeetingyourreservationrequest.Thehotelorotherpropertymaybemanagedbyusbutownedbyanindependentthird-partyOwner.Afteryourstay,weretainyourPersonalData,includingthedetailsofyourstayandyourpreferences(e.g.,room,type,interest,hobbies,amenitiesused)toprovideyoupersonalizedserviceduringyournextstay,subjecttoyourpreferences.

YoucanobjecttotheretentionofyourPersonalDataforthispurposebycontactingusasdescribedinSection11ofthisPrivacyPolicy.

4.3CommercialServiceProvidersandSuppliers.Wemayoutsourcetheprocessingofcertainfunctionsand/orinformationtothirdpartiesthatprovideservicessuchasServiceshosting,dataanalysis,paymentandcreditcardprocessing,orderfulfilment,customerservice,e-maildelivery,financialservicescompanies,deliveryservices,advertisingnetworks,andinformationtechnology.WemayalsoshareyourPersonalDatawiththird-partyprovidersthatprovideservicessuchasspatreatment,salons,andrestaurantswithinourhotelsorotherproperties,oreventplannersororganizersofanyeventyouplanorhostwithus.

4.4ExternalPartners.WemayshareyourPersonalDatatootherpartners,consultantsandadvisorswhorenderservicestous,includingfinancialinstitutions,externalauditors,lawyers,andcreditcardissuers.

4.5Travel-RelatedServicePartners.WemayshareyourPersonalDatawithselectthirdparties.Forexample,wemayhelparrangerentalcarsandsharePersonalDatawiththeminordertoprovidethoseservices.Wealsomayworkwiththirdparties,suchastravelagenciesandairlinestohelpprovideyouwithasinglesourceforpurchasingtravel-relatedservices.PleasenotethatthisPrivacyPolicydoesnotapplytoinformationthatyouprovidedirectlytothirdparties.

4.6E-FolioProgram.IfyouareanemployeeorcorporateclientofacompanythatparticipatesinRosewood’sE-FolioProgram,asummaryofthegoodsandservicesprovidedtoyouduringyourstaywillbesharedwiththepaymentcardprovider,whointurn,maysharethatsummarywithyouremployerorcorporateclient.OncethePersonalDataistransferredtothecreditcardissuer,creditcardnetworkoperator,youremployerand/orcorporateclient,itisnolongersubjecttotheprovisionsofthisPrivacyPolicy.Pleasevisittheprivacypoliciesofyouremployerorcorporateclient,therelevantpaymentcardproviderandcardissuerformoreinformationontheirdataprivacyandprotectionpractices.

4.7Co-SponsorsofPromotionsandSweepstakes.YourPersonalDatamaybesharedwithouraffiliatesorotherunaffiliatedbusinesspartnersthatserveasco-sponsorsorthird-partysponsorsofpromotions,sweepstakes,orothercontestsifyouenterintooneoftheseactivitiesonourServices.

4.8SocialMediaandMessageBoards.Ifyouconnecttooneofoursocialmediapages,wemaydiscloseyourPersonalDatatoyourfriendsassociatedwithyoursocialmedialaccount,tootherwebsiteusers,andtoyoursocialmediaaccountprovider,inconnectionwithyoursocialsharingactivities.Wemaymakereviews,messageboards,blogsandotheruser-generatedcontentavailabletousersonourServices.AnyinformationdisclosedintheseareasispublicinformationandyoushouldaccordinglyexercisecautionwhendecidingtodiscloseyourPersonalDatainthiscontext.Wearenotresponsiblefortheprivacypracticesofotherusersincludingweboperatorstowhomyouprovideinformation.

4.9BusinessTransfers.Fromtimetotime,wemaysellourbusiness,hotelsandotherassetsormayceasemanagingahotelorpropertyownedbyanOwner.Inthosecircumstances,wemayincludePersonalDatacollectedaboutyou,orcontrolofthatPersonalData,asabusinessassetinanysuchtransfer.Forexample,ifweceasetooperateahotelpropertywedonotown,theOwnermaycontinuetohaveanduseyourPersonalDataforcontinuedbusinesspurposesconsistentwiththehotel’soperations,includingdirectmarketing.Additionally,wemaydiscloseyourPersonalDatatoabuyerorothersuccessorintheeventofamerger,saleorothertransferevent,inwhichPersonalDataheldbyusaboutourusersisamongtheassetstransferred.

4.10AnonymizedData.Wemayshareaggregateddatawiththirdpartiescollectivelyinananonymousway,whichdoesnotrevealPersonalData.

4.11LegalObligation.IfweareunderadutytodiscloseorshareyourPersonalDatainordertocomplywithanylegalobligation,pursuanttoalegalrequest,subpoenaorotherlegalprocesses,orinordertoenforceorapplyourTermsofUseandotheragreements,includingforbillingandcollectionpurposes;ortoprotecttherights,property,oroursafety,ourguests,orothers.Thismayincludeexchanginginformationwithothercompaniesandorganizationsforthepurposesoffraudprotectionandcreditriskreduction.

5.WHATCOOKIESANDOTHERTECHNOLOGIESDOWECOLLECT

5.1AutomaticDataCollection.Wemayuseautomaticdatacollectiontechnologiestocollectcertainstatistical(non-personal)informationaboutyourequipment,browsingactions,andpatterns,including(a)detailsofyourvisitstoourServices,includingtrafficdataandlocationdata,dateandtimeofaccess,frequencyandothercommunicationdata;(b)informationaboutyourcomputerandinternetconnection,includingyourIPaddress,operatingsystem,hostdomain,andbrowsertype;and(c)detailsofreferringwebsitesactions,andpatterns.

5.2Cookies.Asfurtherdescribedinour<<CookiePolicy,weusecookiesandothersimilartechnologies(e.g.,webbeacons,pixels,adtagsanddeviceidentifiers)torecognizeyouand/oryourdevice(s)onoracrossdifferentServicesanddevices.Wealsoallowotherthirdpartiestousecookiesasdescribedinour<<CookiePolicy.Youcancontrolcookiesthroughyourbrowsersettingsandothertools.Formoreinformationonthecookieswecollectandhowtodisablethem,pleasevisitour<<CookiePolicy.

5.3SocialMediaPlug-ins.OneofthefeaturesofourSiteisthatituseswhatarecalledsocialplugins(plugins)fromthesocialnetworksTwitter,Facebook,YouTube,Pinterest,andInstagram.Thesepluginsareindicatedbytherespectivelogoofthesocialnetwork.WhenyouaccessourSite,yourbrowserestablishesadirectconnectionwiththeserversofthesesocialnetworks.Thecontentofthepluginistransferredbythesocialnetworkdirectlytoyourbrowser,whichthenintegratesitintotheSite.

5.3.1IntegrationoftheplugincausesFacebook,forexample,toreceivetheinformationthatyouhaveloadedthecorrespondingpageofourSite.IfyouareloggedinwithFacebook,itwillbeabletoassignyourvisittoyourFacebookaccount.PleasenotethatanexchangeofthisinformationalreadytakesplacewhenyouvisitourSite,regardlessofwhetheryouinteractwiththepluginornot.Ifyouinteractwiththeplugins,suchasbypressingtheLikebutton,thecorrespondinginformationissentdirectlytoFacebookbyyourbrowserandsavedthere.Youcanfindinformationonthepurposeandextentofdataacquisitionaswellashowthedataisprocessedfurtherandusedbythesocialnetworks,togetherwithyourrightsandoptionalsettingstoprotectyourprivatesphere,inthedataprotectionnotesofthesocialnetworks.

5.3.2IfyoudonotwantincorporatedsocialnetworkstogatherdataaboutyouviaourSite,youmustlogoutontherespectivedomainofthesocialnetworkbeforevisitingourSite.Ifyouwishtopreventinformationbeingexchangedwiththeabove-mentionedsocialnetworksduringyourvisittoourSite,youcanoptoutofcookiesthroughyourbrowsersettingsandothertools.Formoreinformation,pleasevisitour<<CookiePolicy.

5.4Wi-FiandLocation-BasedServices.InthecourseandforthepurposeofprovidingWi-Fiservicesatourhotelsandotherproperties,wemaycollectdeviceidentifiers(suchasyourIPaddress,orotheruniqueidentifier).Baseduponyourconsent,wealsomaycollectinformationaboutthephysicallocationonyourdevicethroughuseoftheWi-Fiservicesorothertechnologiestoprovideyouwithpersonalizedlocation-basedservices,suchastocustomizedoffersandpromotionsortofindahotelnearyou.

5.5DoNotTrack.Currently,wedonotalterourdatacollectionandusepracticesinresponsetoDoNotTracksignals.

6.HOWDOWEPROTECTPERSONALDATA

WemaintaincommerciallyreasonablesecuritysafeguardsthataredesignedtoprotectthePersonalDatawecollectagainstunauthorizeduse,disclosure,alterationordestruction.However,nomethodoftransmissionovertheInternet,ormethodofelectronicstorage,is100%secureandwecannotguaranteeorwarrantthatyourPersonalDataisunderabsolutesecuritywiththeexistingsecuritytechnology.Additionally,whenrequestinginformationorsendinginformationorformstousbye-mail,pleasebeadvisedthate-mailcommunicationtoandfromourServicesarenotsecureunlessclearlynotedotherwise.Thisisariskinherentintheuseofe-mail.

7.THIRD-PARTYWEBSITESANDSERVICES:

7.1OurServicesmaycontainlinksto,orhavefeaturesthatarehostedby,otherthird-partywebsitesorservicesthatarenotownedorcontrolledbyus.Forexample,wegiveyoutheopportunitytoconnect,link,orshareourServices(andthecontentyouaccess)viacertainsocialmediawebsites.

7.2ThisPrivacyPolicyonlyaddressesthecollection,use,anddisclosureofinformationbyusthroughyourinteractionwithourServices.ThisPrivacyPolicydoesnotaddressthepoliciesorpracticesofanythirdpartiesoranythird-partywebsitesorfeaturesthatarelinkedtooravailablefromourServices.Ifyouprovideanyinformationtoanyotherthirdparties,differentrulesregardingthecollectionanduseofyourPersonalDatabysuchthirdpartiesmayapply.Pleasecontacttheseentitiesdirectlyifyouhaveanyquestionsabouttheirprivacypractices.

7.3WealsomaypartnerwithalimitednumberofInternetproviderstoofferInternetaccesstoourguests.Youruseofon-propertyInternetserviceissubjecttothethird-partyInternetprovider’stermsofuseandprivacypolicy,whichyoucanaccessusingthelinksontheservicesign-inpage,orbyvisitingtheInternetprovider’swebsite.

8.CROSS-BORDERDATATRANSFERS:

8.1ThePersonalDataandotherinformationthatwecollectfromyouwillbetransferredto,andstoredat,adestinationoutsidetheEEA.ItalsomaybeprocessedbystaffoperatingoutsidetheEEAwhoworkforusorotherentitiesactingasdataprocessorsprocessingdataonourbehalf.Thisincludesstaffandprovidersengagedin,amongotherthings,thefulfillmentofyourrequestororderandtheprovisionofsupportservices.MoreinformationontowhomyourdataisdisclosedcanbefoundinSection4.

8.2Tocomplywithapplicabledataprotectionlaw,wehaveimplementedinternationaldatatransferagreementsonthebasisofEUStandardContractualClausesinordertoprovideappropriateandsuitablesafeguardsforPersonalDatatransferredtocountriesoutsidetheEEAwhereanadequatelevelofprotectionisnotalreadyguaranteed.Aredactedcopy(removingcommercialterms)canbeobtainedbycontactingusatthecontactdetailsprovidedinSection14below.

9.HOWLONGDOWERETAINYOURPERSONALDATA

9.1WeretainyourPersonalDatafortheperiodnecessarytofulfillthepurposesoutlinedinthisPrivacyPolicyunlessalongerretentionperiodisrequiredorpermittedbyapplicablelaw.Notethatwemayneedtoretaincertaininformationforrecordkeepingpurposesand/ortocompletetransactions(e.g.,whenyoumakeapurchaseorreservation),andyoumaynotbeabletochangeordeletethePersonalDatayouprovideduntilaftercompletionofsuchpurchaseorreservation.

10.HOWCANYOUMANAGEYOURPREFERENCESANDINFORMATION

10.1CommercialE-mails.Youmayopt-outofreceivingcommerciale-mailsfromusbyfollowingtheinstructionscontainedinanyofthecommerciale-mails.Unsubscribingfromonetypeofcommunicationmaynotunsubscribeyoufromanothertype.Pleasenotethatevenifyouunsubscribefromcommerciale-mailmessages,wemaystille-mailyounon-commercial(transactional)e-mailsrelatedtoyouraccountandyourtransactionsviatheServices.

10.2Owners(followingterminationorexpirationofourmanagementagreements)andthird-partyprovidersmayuseyourPersonalDataformarketingpurposes.Ifyouwishtoopt-outofreceivingoffersdirectlyOwnersandthird-partyproviders,youcanfollowtheinstructionsinthee-mailsthattheysendyou.

10.3EUUsersandCommercialE-mails.IfyouareauserbasedintheEU,weonlysendyoucommerciale-mailswhenwehaveobtainedyourexplicitpriorconsent,exceptwherewehaveobtainedyoure-mailaddressinthecourseofasaleornegotiationsforasaleofaproductorserviceandwherethecommerciale-mailsareonlymarketingsimilarproductsorservices.

10.4TextMessagesandSMS.Tooptoutoftextmessages,replySTOPtothemessageyoureceivedorcontactthehotelorpropertyfrontdesktoinformthemyounolongerwishtoreceivetextmessages.

10.5MobileApps.YoucancontrolwhetherourAppssendyoupushnotificationsbychangeyournotificationsettingsonyourmobiledevice.

10.6AccessandConnectionstoSocialMedia.IfyouregisteredwiththeServicesthroughyoursocialmediaaccount,orconnected,linked,orsharedyouruseofourServicesviayoursocialmediaprofile,youcanmanagethepermissionsgrantedtosuchthird-partysocialmediaservicesbyaccessingyourusersettingsunderyouraccount.Youalsocanremoveouraccesstoyoursocialmediaaccountorotherwisecontrolwhatinformationthesethird-partysocialmediaservicessharewithusatanytimebyaccessingtheprivacysettingsinyoursocialmediaaccount.

11.WHATAREYOURRIGHTSREGARDINGYOURDATA

Underapplicablelawandregulations,youmay,atanytime,exercisecertainrights,includingthefollowing:

11.8PrivacyRightsforCaliforniaResidents.UnderCaliforniaCivilCodesection1798.83,Californiaresidentswhohaveanestablishedbusinessrelationshipwithusareentitledtoaskusforanoticedescribingthetypesofpersonalcustomerinformationwehavesharedwiththirdpartiesforthoseparties’directmarketingpurposesduringtheprecedingcalendaryear.Thatnoticewillidentifythecategoriesofinformationsharedwiththirdparties,thenamesandaddressesofthosethirdparties,andexamplesofthetypesofservicesorproductsmarketedbythosethirdparties.IfyouareaCaliforniaresidentandwouldliketorequestacopyofthisnotice,pleasesubmitawrittenrequesttoRosewoodHotelGroup,9220W.SunsetBlvd,Ste.300,WestHollywoodCalifornia,90069,Attn:LegalDepartment.

12.WHATINFORMATIONISCOLLECTEDFROMCHILDREN

12.1WehavenotdesignedtheServicesfor,anddonotintendforthemtobeusedby,anyoneunderage16.WedopresentinformationregardingourRoseBuds®programonourServicesforthereferenceofadultsthatareinterestedinactivitiesatourlocationsforchildren.Accordingly,theServicesshouldnotbeusedbyanyoneunderage16withoutadultsupervision.Ifyouareunder16,pleasedonotprovidePersonalDataofanykindwhatsoever.

12.2ShouldweinadvertentlyacquirePersonalDataorotherinformationfromusersundertheageof16,wewillnotknowinglyprovidethisdatatoanythirdpartyforanypurpose.IfachilddoesprovideuswithPersonalDataoverServices,aparentorguardianofthatchildmaycontactusanduponnotification,wewilldeletefromourrecordsanyinformationcollectedfromchildrenundertheageof16.

13.WHATABOUTPRIVACYPOLICYMODIFICATIONS

14.HOWTOCONTACTUS:

IfyouhaveanyquestionsorcommentsaboutourprivacypracticesorthisPrivacyPolicy,pleasecontactusbyemailatprivacy.policy@rosewoodhotelgrouporbymailat:

RosewoodHotelGroup36/FNewWorldTower118Queen'sRoadCentral.HongKongAttn:LegalDepartment

Toll-FreeReservations(U.S.andCanada):T:888ROSEWOOD+18887673966InternationalDirectDial:T:+18175677562

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